1. How do I get to your country home from Kota Kinabalu?
The most reliable and enjoyable travel method is by taxi or self-drive car. We can help you arrasnge for either transport option at local rates. Plan to leave early morning (before 7 a.m. if possible) for spectacular mountain views along the way.
Alternatively, you can travel by long distance bus. Take a taxi to the bus terminal in Inanam (just outside Kota Kinabalu) and look for buses going from KK to Ranau. Ask the driver to let you off at the town of Kundasang, about 7km past Mount Kinabalu National Park HQ. If pre-arranged we will meet you at the clearly visible Alliance Bank building for transfer to our home.
Chartered helicopter is also possible but very expensive.

2. Do you require a minimum stay?
We require a minimum stay of two (2) nights during the normal season and a minimum stay of three (3) nights during public holidays (New Year, Chinese New Year, Easter, Hari Raya and Christmas). A deposit equal to one night will confirm your booking. We accept payment in cash (Malaysian Ringgit and/or major international currencies), travelers cheques, bank transfer, or through PayPal.

3. What is the weather like?
Our country home is siuated at about 1,700 meters (5,500 feet) above sea level; at this altitude you can experience early morning temperatures of 8 - 10 degrees C (46 - 50 F) and day time temperatures from 18 - 28 degrees C (65-82 F).
As in all mountain regions, the weather can change rapidly, without much warninig. A long sleeve shirt or a light sweater and long trousers will keep you warm in the evening. Bring a hat, sunglasses, and suntan lotion. Wear comfortable walking shoes. A windbreaker will provide added comfort.

5. Are there any mosquitoes and other creepy things?
Mosquitoes are very rare, but bring an anti-bug repellant. Depending on the season, you may encounter flies, moths, gnats, fireflies, and butterflies, and other no see'ums (none of them edible - see next question). Spiders? Snakes? Centipedes? Yes, several species. Chances are you will never see any of them.

6. Do you eat bugs and ants?
Bugs and ants are not on our menu. We take great delight in preparing a wide variety of popular international and local specialties. See the Cuisine and Culinary Education page for more info and pictures.

7. What if I get sick or have an accident?
In our first aid kit, we stock well known brands of medicine for basic ailments such as flu symptoms, minor cuts and burns, and the like. In addition, we use medicinal herbs from the garden, such as aloe vera (sunburn), chamomile (sinus problems), borage (to promote sweating), and others to make teas, infusions, concoctions, and herbal baths.
In the unlikely event of serious matters, we are accessible by helicopter to take the patient to world-class medical facilities in Kota Kinabalu.
We strongly recommend that you purchase sufficient travel insurance.

8. Can I book tours with you?
No. Check www.sabahtourism.com for a list of licensed tour operators. Ask many questions about specifics before you choose a tour operator. If your questions are not answered to your full satisfaction, it may be wise to shop around some more.

9. Can you help us with hotel booking?
We often help our guests with hotel bookings, and make sure they get on the right bus for their onward journey.

10. Can I get a refund for unused services at your country home?
No. Our room rate includes accommodation, breakfast and dinner. If you choose to skip breakfast, for example, we do not give refunds.

11. We are a group of five travelers. Can we all stay in one room?
Local fire and health regulations do not allow us to accommodate more than two people in one room. Thank you for your understanding.

12. Do you have any pets?
Yes, we have two adorable dogs, Bonnie and Charlie. If you are allergic to dogs, please re-think your stay with us.

13. Do you accept children, or people with disabilities, or heavy smokers?
Our country home provides a smoke-free environment for discerning adults who seek quiet enjoyment. Our home is not wheelchair accessible.